Ailimpo. Asociación Interprofesional de Limón y Pomelo AENOR - Empresa Registrada 0107/2004 IQNet - Certified Management System

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Quality Policy

AILIMPO's quality policy takes shape in the following points:

  1. Management Commitments
    Management is involved in this policy which shall be periodically revised. This is made evident through direct involvement in the introduction, monitoring and improvement of the System of Management of Quality developed according to the regulation UNE-EN ISO 9001:2000. To get this, the management undertakes the establishment, revision and fulfilment of the quality objectives and the rest of the policies which conform to the association's action lines as a way to ensure continuous improvement.

  2. Associates
    One of AILIMPO's main commitments consists of continuously looking at the associates' satisfaction and to ensure that the services supplied to them are secure, reliable and according to norms, instructions and applicable requirements. For its development the association establishes as an objective the development of the satisfaction evaluation methods with respect to the provided services, and the study and resolution of the complaints made.

  3. Process
    AILIMPO aims to get a continuous process of improvement and prevention of problems through the establishment of a modern system of management for the processes based on the identification of the organization's map of processes and its follow-up and measurement systems.

  4. Human Resources
    We understand that the human element is the core of our organization. This is why we encourage the development of our staff by boosting their qualifications through programmes of continuous training in order to improve attitude (motivation), experience (formation) and ability (skills). The management has determined to provide and set the necessary infrastructure and to manage the necessary working conditions in order to conform to the service requirements.

  5. Society
    Due to its active environment AILIMPO has a clear duty to serve society and the lemon and grapefruit sectors in particular through supporting services to co-operatives, exporters and other industries that we identify as customers.

The policy of quality is transmitted to the whole of AILIMPO's staff.


Functional and Departmental Organization




Ailimpo. Asociación Interprofesional de Limón y Pomelo
C/ Villaleal, 3 · 30001 - Murcia · Tel. 968 21 66 19 · Fax: 968 22 09 47 · E-mail: